Production Ticket(ST) #11688
GOLDCREST - inv & collection didn't reflect to autocount
1) Check the mentioned invoices and collections in database.
2) Found all of them already sync.
Root cause: No issue.
None
Description
Morning, inv & collection didn't reflect to autocount
Invoice INJNL001796-240510 - INJNL001800-240510
Collection CCJNL001625-240510 - CCJNL001630-240510
History
#1 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 5 months ago
- File 6357e790-8f47-415c-876d-7e73a2a76de9.jpg 6357e790-8f47-415c-876d-7e73a2a76de9.jpg added
- File 3afb8aa2-9a93-4b58-89f1-b1199aad0a74.jpg 3afb8aa2-9a93-4b58-89f1-b1199aad0a74.jpg added
- Status changed from Support In Progress to Pending Client Feedback
- % Done changed from 0 to 50
@~Goldcrest Hotline based on initial checking, all the mentioned invoices and collections were already enter into autocount today at 10.36am. You may refer the sync_date in the attachment
#3 Updated by Rashdan Hussin 5 months ago
select * from member where member_cd = 'jnl'
select * from txn_mobile_collection_header where created_by = 'afa9160a6eff4963b8a8bb53322f8d57' order by col_no
select sync_date, * from txn_mobile_collection_header where col_no between 'CCJNL001625-240510' and 'CCJNL001630-240510' order by col_no
select * from txn_invoice_history_header where created_by = 'afa9160a6eff4963b8a8bb53322f8d57' order by invoice_no
select sync_date, * from txn_invoice_history_header where invoice_no between 'INJNL001796-240510' and 'INJNL001800-240510' order by invoice_no
#4 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- % Done changed from 50 to 100
- Actual Initial Response set to 11/05/2024
- Resolution updated (diff)