Production Ticket(ST) #11687
PRIMAASIA - salesman cant login to his Datanory apps
Job Remark:
Ticket Logged Date:
11/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/05/2024
SLA Delivery:
11/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
11/05/2024
Resolution:
1) Try login in our device. No issue.
2) Ask user to fill in organisation name in settings
Root cause: User not fill in organisation name.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi Support Team, our salesman cant login to his Datanory apps. Kindly assist soonest possible. Thanks.
History
#1 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 5 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 11/05/2024
- Resolution updated (diff)