Production Ticket(ST) #11679
SNEKKU - Hi @Azhar13 why different?
Job Remark:
Ticket Logged Date:
10/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
10/05/2024
Resolution:
1) Check the customer qualifier for the promotion.
2) Found that their setup is not correct.
Root cause: Not setup customer qualifier.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 5 months ago
- File Screenshot 2024-05-10 161121.png Screenshot 2024-05-10 161121.png added
- File Screenshot 2024-05-10 161154.png Screenshot 2024-05-10 161154.png added
- Subject changed from Snekku -Hi @Azhar13 why different? to SNEKKU - Hi @Azhar13 why different?
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Type set to Support Request
- Actual Initial Response set to 10/05/2024
- Resolution updated (diff)