Production Ticket(ST) #11676
Goldcrest- Hi pls check, this 2 collection number missing CCWWQ000575-240508, CCWWX001113-240508
Job Remark:
Ticket Logged Date:
10/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
14/05/2024
Resolution:
1) check in the database in d1, actual and at table
2) check in the mobile db
** this issue has been fixed by technical team and already release.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- File GOLDCREST-WWX-2024051012310127.zip GOLDCREST-WWX-2024051012310127.zip added
- File GOLDCREST-WWQ-2024051011165871.zip GOLDCREST-WWQ-2024051011165871.zip added
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE 'CCWWQ000575%'
SELECT * FROM di_mobile_txn_collection_header WHERE doc_no LIKE '%CCWWQ000575%'
SELECT * FROM di_mobile_txn_collection_header_at WHERE doc_no LIKE '%CCWWQ000575%'
SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE 'CCWWX001113%'
SELECT * FROM di_mobile_txn_collection_header WHERE doc_no LIKE '%CCWWX001113%'SELECT * FROM di_mobile_txn_collection_header_at WHERE doc_no LIKE '%CCWWX001113%'
I found that there is no respective collection in at_ di_ and actual table in the database
#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 14/05/2024