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Production Ticket(ST) #11663

Snekku - CCMN3000022 - this transaction have 2 types of payment cash & chq but why import to systenm combine under 1 transaction only?

Added by Muhammed Azhar Mohamed Maideen 5 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
08/05/2024
Due date:
10/05/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
08/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
09/05/2024
Resolution:

-- Escalated to technical team, already , already made permanent fix on this
-- snekku team already done amendment in the system
-- root cause bug

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

History

#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Support In Progress to Pending Client Feedback

Handover to rashdan

Azhar:
This one already fix for the future.

SELECT ihh.col_no,ihh.org_id,*
FROM txn_mobile_collection_detail cd
INNER JOIN txn_mobile_collection_header ihh ON cd.col_id = ihh.col_id
WHERE cd.status = 'approved' AND cd.web_paid IS NULL;
-- based on this query there are 3 collection that the web paid is null

the web paid suppose not to be null
first settle this collection
CCMN3000022--> for this collection we need to patch web paid based on the
-- Th
SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE '%CCMN3000022%'

select * from txn_mobile_collection_detail where col_id= 'ad92964a-a196-4158-8fe2-8f001dbd4a0f'
To do -
already requested to user to perform deletion in the mysoft
1) have to patch sync date into NULL (SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE '%CCMN3000022%')
2) PATCH the web paid accordingly since there is 2 type of payment (cash and reciept)
3) request user cheque number since the temporary receipt cannot be duplicated.

4 re run the integration ( trigger it )
THis isssue has been fixed and expected to deploy today

Can refer afiq if the ticket is not clear

#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin

#4 Updated by Rashdan Hussin 5 months ago

  • Assignee changed from Rashdan Hussin to Muhammed Azhar Mohamed Maideen

#5 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Pending Client Feedback to Pending Client Verification
  • Resolution updated (diff)

#6 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 09/05/2024

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