Production Ticket(ST) #11660
Snekku -hi, Please help to check this OR CCMS2000022-240507, approved but not import to System.
Job Remark:
Ticket Logged Date:
08/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
09/05/2024
Resolution:
already stimulate the issue and found that collection amount is NULL. Already escalate the issue and the data already flow in the mysoft
root cause- bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
SELECT * FROM txn_mobile_collection_header WHERE COL_NO LIKE '%CCMS2000022-240507%'
select * from txn_mobile_collection_invoice where col_id= '54a1a28d-390d-4c83-81e2-2d37560155aa'
select * from txn_invoice_history_header where invoice_id= '3B0C6E99E2DB43D19830F61B72DF838F'
I noticed that col_amt column is NULL
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- File WhatsApp Image 2024-05-08 at 19.00.38_e3eebe4b.jpg WhatsApp Image 2024-05-08 at 19.00.38_e3eebe4b.jpg added
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 09/05/2024