Production Ticket(ST) #11656
Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
escalate to technical team to further check on this
root cause - bug
None
Description
[07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show
[07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
as we checked from our side the data are exist in the database . As we checked in the portal we tested each of the date(tick different date) the data is still not retrieving in the web. we suspect this could be frontend issue . we request technical team to check further on this.
SELECT *
FROM txn_invoice_history_header
WHERE cast(invoice_date as date) ='2024-05-06'
and org_id='kymmseng'-- Waiting for internal team to give feedback.
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Priority changed from P1 - Critical to P3 - Medium
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
technical team claimed that this issue has been fixed but As I tested in the suntory the issue is still there where If invoice date are filtered based on the specific date it shows blank But this one is testing tested in the datanory it seems fine. Already infoem technical team on this . this will be rework again
#5 Updated by Rashdan Hussin 4 months ago
- Project changed from Datanory to Datanory - SUNTORY
#6 Updated by Rashdan Hussin 4 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#7 Updated by Rashdan Hussin 4 months ago
- Subject changed from Suntory- [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown to Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 0 to 100
- Type set to Support Request
- Actual Initial Response set to 08/05/2024