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Production Ticket(ST) #11655

SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also

Added by Muhammed Azhar Mohamed Maideen 5 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Rashdan Hussin
Start date:
08/05/2024
Due date:
09/05/2024
% Done:

100%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
08/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/05/2024
Resolution:

1) User perform Full download then customer appear in planned route

Root cause: Not identify yet.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

WhatsApp Image 2024-05-08 at 07.48.27_da158c48.jpg (120 KB) WhatsApp Image 2024-05-08 at 07.48.27_da158c48.jpg Muhammed Azhar Mohamed Maideen, 08/05/2024 10:45 AM

History

#1 Updated by Rashdan Hussin 5 months ago

  • Assignee changed from Muhammad Arif to Rashdan Hussin

#2 Updated by Rashdan Hussin 5 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Rashdan Hussin 5 months ago

  • Subject changed from snekku-hi @Azhar13 user MN8, planned route got missing outlet, MN2 also to SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also
  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Type set to Support Request
  • Actual Initial Response set to 08/05/2024
  • Resolution updated (diff)

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