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Production Ticket(ST) #11645

FERNTEA - Setup New Organisation

Added by Rashdan Hussin 5 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P5 - Feature Request
Assignee:
Rashdan Hussin
Start date:
06/05/2024
Due date:
12/06/2024
% Done:

100%

Estimated time:
Spent time:
24.00 h
Job Remark:
Ticket Logged Date:
06/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
06/05/2024
SLA Delivery:
12/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
06/05/2024
Resolution:

1) Review all the master data from file provided.
2) Insert all the data into trial db.

Root cause: Setup new trial environment for ferntea.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

Dear @Rashdan Hussin,

Please assist to create a new organization call “Ferntea” in Datanory Trial Environment. In here I’ve attached the SKU and Customer Master data for you to import into the organization. I’ll revert back once received the User, Branch, Warehouse, and Route Plan Master data from the customer. Please also allow 13 user access including admin access and turn on the Pre-sales, Van Sales, and Merchandising Module.

Please let me know if you have any further questions.

Thanks.

Warm Regards,

Muhamad Kamal Arif Bin Muhamad

Ferntea - SKU Import Template.xlsx (62.3 KB) Ferntea - SKU Import Template.xlsx Rashdan Hussin, 06/05/2024 07:16 PM
Ferntea - Customer Import Template.xlsx (118 KB) Ferntea - Customer Import Template.xlsx Rashdan Hussin, 06/05/2024 07:16 PM
Ferntea - User Import Template_20240528.xlsx (18.5 KB) Ferntea - User Import Template_20240528.xlsx Rashdan Hussin, 28/05/2024 10:12 PM
Ferntea - Route Plan_20240528.xlsx (27.2 KB) Ferntea - Route Plan_20240528.xlsx Rashdan Hussin, 28/05/2024 10:12 PM
Ferntea - Customer Import Template_20240528.xlsx (119 KB) Ferntea - Customer Import Template_20240528.xlsx Rashdan Hussin, 28/05/2024 10:12 PM
New User Import Template_20240531.xlsx (18.5 KB) New User Import Template_20240531.xlsx Rashdan Hussin, 10/06/2024 11:22 AM
Ferntea - Customer Import Template_20240606.xlsx (120 KB) Ferntea - Customer Import Template_20240606.xlsx Rashdan Hussin, 10/06/2024 11:22 AM
New Route Plan_20240531.xlsx (27.5 KB) New Route Plan_20240531.xlsx Rashdan Hussin, 10/06/2024 11:22 AM

History

#1 Updated by Rashdan Hussin 5 months ago

  • Due date changed from 10/05/2024 to 20/05/2024
  • Priority changed from P3 - Medium to P5 - Feature Request
  • SLA Delivery changed from 10/05/2024 to 20/05/2024

#2 Updated by Rashdan Hussin 5 months ago

  • Status changed from Assigned To to Support In Progress

Cannot add new organisation for trial.

#3 Updated by Rashdan Hussin 4 months ago

- On hold
- Tech team need to fix add new organisation issue

#4 Updated by Rashdan Hussin 4 months ago

Dear Rashdan,

Please refer to attached Customer, User, and Route Plan for Ferntea. Kindly assist to import into Datanory Trial under organization Ferntea.

Thanks.

Warm Regards,

Muhamad Kamal Arif Bin Muhamad

#6 Updated by Rashdan Hussin 3 months ago

  • Due date changed from 20/05/2024 to 12/06/2024
  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 90
  • SLA Delivery changed from 20/05/2024 to 12/06/2024
  • Actual Initial Response set to 06/05/2024
  • Resolution updated (diff)

#7 Updated by Rashdan Hussin 3 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

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