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Production Ticket(ST) #11643

SUNTORY - block certain URL in android enterprise

Added by Rashdan Hussin 5 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
06/05/2024
Due date:
09/05/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
06/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
06/05/2024
SLA Delivery:
09/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
06/05/2024
Resolution:

1) Enable firewall for Suntory01 and Suntory02 profile policy.
2) Get help from Bernice to test and verify.

Root cause: Block all URL in firefox except kymmseng erp.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

hi @~‎Tommy Teong , is there a way to block certain URL in android enterprise ? what happened is we install mozilla to allow user access one specific web app. but now they can freely browse in the mozilla

History

#1 Updated by Rashdan Hussin 4 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 4 months ago

  • Status changed from Support In Progress to Pending Client Feedback
  • % Done changed from 0 to 50

- Already enable firewall for Suntory02 profile policy.
- Wait feedback from client to able to proceed apply firewall for Suntory01.

#3 Updated by Rashdan Hussin 4 months ago

Dear Jim,

We already update policy for block all site access except Kymmseng ERP in Mozilla browser. For now, this policy apply only for sunkst001, sunkst002 and sunkst003 tablets. Need you side to try and verify. If no problem we will proceed to apply to all tablet.

Best regards,
Rashdan Hussin

#4 Updated by Rashdan Hussin 4 months ago

  • Status changed from Pending Client Feedback to Ticket Resolved
  • % Done changed from 50 to 100
  • Actual Initial Response set to 06/05/2024
  • Resolution updated (diff)

- Bernice already verify that user can only browse kymmseng erp in mozila firefox.

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