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Production Ticket(ST) #11631

SNEKKU - May I know where can I have a report to call only datanory collection ?

Added by Rashdan Hussin 5 months ago. Updated 3 months ago.

Status:
On-Hold
Priority:
P5 - Feature Request
Assignee:
Start date:
05/05/2024
Due date:
20/05/2024
% Done:

50%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
05/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/05/2024
SLA Delivery:
20/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/05/2024
Resolution:

Escalate to level 3. https://app.clickup.com/t/86ep9nm4f

Root cause: Client request.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

- May I know where can I have a report to call only datanory collection ? as this report show all including collection created by office.
- here can but unfortunately can not select by range date...I will encounter an issue when need to verify the running number by month.

History

#1 Updated by Rashdan Hussin 5 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 5 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50
  • Actual Initial Response set to 05/05/2024
  • Resolution updated (diff)

#3 Updated by Rashdan Hussin 5 months ago

  • Due date changed from 08/05/2024 to 20/05/2024
  • Priority changed from P3 - Medium to P5 - Feature Request
  • SLA Delivery changed from 08/05/2024 to 20/05/2024

#4 Updated by Rashdan Hussin 4 months ago

  • Assignee changed from Rashdan Hussin to Muhammad Arif

#5 Updated by Muhammad Arif 3 months ago

  • Status changed from Escalated to Level 3 to Support In Progress

#6 Updated by Muhammad Arif 3 months ago

  • Status changed from Support In Progress to On-Hold

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