Production Ticket(ST) #11626
TSH - website unable to view any Van Goods Request
Job Remark:
Ticket Logged Date:
04/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
04/05/2024
SLA Delivery:
04/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
04/05/2024
Resolution:
1) Ask salesman to upload database.
2) Check mobile db and sql.
3) Can find the data.
4) After sometimes, all the displayed on website.
Root cause: Need further checking. Seems related to performance issue.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman upload the request. Already try to uninstall & reinstall the app and the issue yet resolve.
History
#1 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 5 months ago
- File 2f8e9467-3696-4d74-bdf4-1b1d6d2e96b1.jpg 2f8e9467-3696-4d74-bdf4-1b1d6d2e96b1.jpg added
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 04/05/2024
- Resolution updated (diff)