Production Ticket(ST) #11616
Hi, pls check. Outstanding balance didn't show at mobile
Start date:
03/05/2024
Due date:
04/05/2024
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
03/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
03/05/2024
SLA Delivery:
04/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
03/05/2024
Resolution:
this has been resolved in the production
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi, pls check. Outstanding balance didn't show at mobile
Hi, outstanding balance didn't show in mobile, majority customer got this issue
History
#1 Updated by Muhammad Arif 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammad Arif 5 months ago
- Status changed from Support In Progress to Escalated to Level 3
https://app.clickup.com/t/86ep93z91
Hi @Mcc Jann , CU is created for further checking on the outstanding amount not showing in mobile issue (customer detail)
#3 Updated by Muhammad Arif 4 months ago
- Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen
#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#5 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Resolution updated (diff)