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Production Ticket(ST) #11612

1. this one need your help to check why the CN will appear under collection type column?

Added by Muhammad Arif 5 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Start date:
03/05/2024
Due date:
04/05/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
03/05/2024
SLA Delivery:
04/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
03/05/2024
Resolution:
Requester ExpectedDeliveryDate:
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Effort (Hour):
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None


Description

1. this one need your help to check why the CN will appear under collection type column?

this one the action date look weird. maybe u can let me know this action date is capture what date & time?

this CN we have some amendment, but need you manually to help update this info again. the new amount is RM 50.11 as we have amend in mysoft today, but we created this on 29/4. knowing that it only capture 2 days transaction.

1.jpg (65.7 KB) 1.jpg Muhammad Arif, 03/05/2024 09:56 AM
2.jpg (47.8 KB) 2.jpg Muhammad Arif, 03/05/2024 09:56 AM

History

#1 Updated by Muhammad Arif 5 months ago

  • Status changed from Pending Task Assignment to Assigned To

#2 Updated by Muhammad Arif 5 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 5 months ago

  • Status changed from Support In Progress to Pending Client Verification

#4 Updated by Muhammad Arif 4 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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