Production Ticket(ST) #11603
hi, can help to check ms3 unable to check in
Start date:
02/05/2024
Due date:
02/05/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
02/05/2024
SLA Delivery:
02/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
02/05/2024
Resolution:
Hi Arif, ms3 can do check in, so u no need to check ya
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
ady restart hp, off & on mobile data, check internet ok. download again
History
#1 Updated by Muhammad Arif 5 months ago
- Status changed from Assigned To to Support In Progress
- SLA Initial Response set to 02/05/2024
- SLA Delivery set to 02/05/2024
- Actual Initial Response set to 02/05/2024
As checked, there is no issue.
Based on the error message, it showing that the salesman didnt perform the check in. Kindly request user to perform the check in, if the issue still persist, please help to provide screen recording
#2 Updated by Muhammad Arif 5 months ago
- Status changed from Support In Progress to Pending Client Feedback
#3 Updated by Muhammad Arif 5 months ago
- Status changed from Pending Client Feedback to Pending Client Verification
- % Done changed from 0 to 100
- Resolution updated (diff)
Hi Arif, ms3 can do check in, so u no need to check ya
#4 Updated by Muhammad Arif 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved