Production Ticket(ST) #11592
Express365 - Enquiry on E-invoice progress
Job Remark:
Ticket Logged Date:
30/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
30/04/2024
SLA Delivery:
02/05/2024
Esclation Time:
30/04/2024
Issue Reoccurance#:
Actual Initial Response:
30/04/2024
Resolution:
Problems: user would like to know more about e invoice
Step to simulate the problem: advise user
Root cause: user enquire - MCC
Current outcome: user understood it
Time spent on: talk with user to let user clear on this
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
还有请问政府说的e-inv 是怎样的
Ok, 我公司是少过100million
那software 需要upgrade?
到时开单是跟现在一样？
History
#1 Updated by Alfred Tan 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 5 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 30 to 100
- Esclation Time set to 30/04/2024
- Actual Initial Response set to 30/04/2024
- Resolution updated (diff)
那我公司需要给顾客填什么 form?
#3 Updated by Alfred Tan 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved