Production Ticket(ST) #11591
Express365 - cannot delete the receive payment
Job Remark:
Ticket Logged Date:
29/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/04/2024
SLA Delivery:
30/04/2024
Esclation Time:
30/04/2024
Issue Reoccurance#:
Actual Initial Response:
30/04/2024
Resolution:
Problems: user would like to delete the wrong data in receive payment
Step to simulate the problem: simulate issue and ask leong
Root cause: user enquire - MCC
Current outcome: advice user the correct step to do
Time spent on: simulate issue and clarify to user
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
请问要在那里delete bank in 的 transaction
我收debtor 的pyt, 已经key in 了，现在要delete
是在这里吗？
但是它不让我delete
History
#1 Updated by Alfred Tan 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 5 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 20 to 100
- Esclation Time set to 30/04/2024
- Actual Initial Response set to 30/04/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved