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Production Ticket(ST) #11587

Hi datanory team,may I know salesman how to know their last collection number for the month?

Added by Muhammad Arif 5 months ago. Updated about 1 month ago.

Status:
Ticket Resolved
Priority:
P5 - Feature Request
Assignee:
Rashdan Hussin
Start date:
30/04/2024
Due date:
10/05/2024
% Done:

100%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
30/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/04/2024
SLA Delivery:
10/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
29/04/2024
Resolution:

[11:19, 05/07/2024] Shu Ern MCC: this is not possible
[11:19, 05/07/2024] Shu Ern MCC: you need to check the database
[11:20, 05/07/2024] Shu Ern MCC: this is arif enquiry to answer snekku question
[11:20, 05/07/2024] Shu Ern MCC: nothing related to report

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

Hi datanory team,may I know salesman how to know their last collection number for the month?

History

#1 Updated by Muhammad Arif 5 months ago

  • Status changed from Assigned To to Support In Progress

Arif: For now, u can check at datanory web portal (SFA Transaction - Sales Order module)
Sharon: how to ensure apps tally with Web portal?
Arif: At mobile, u can check the collection number under summary module but will show for previous 7 days only
Sharon: Mean, go to summary on 30.4 for last collection number..okoo..
Sharon: What if not Collection between 7 days?
Arif: for now, currently not available. we can propose to customize u a new report in mobile to show all this data
Sharon: for now, currently not available. we can propose to customize u a new report in mobile to show all this data
Arif: ok noted. let us further discuss with @Mcc Jann for this request

#2 Updated by Muhammad Arif 5 months ago

  • Status changed from Support In Progress to Escalated to Level 3

https://app.clickup.com/t/86ep8a0ue

Hi @Mcc Jann , as discussed here is the CU for the Snekku's request to customize new mobile report to show the collection details for whole month.

#3 Updated by Muhammad Arif 3 months ago

  • Assignee changed from Muhammad Arif to Rashdan Hussin

#4 Updated by Rashdan Hussin 3 months ago

[11:17, 05/07/2024] Rashdan Hussin: https://app.clickup.com/t/86ep8a0ue
Hi morning shuern. May i know how do can i find this report?

[11:19, 05/07/2024] Shu Ern MCC: this is not possible
[11:19, 05/07/2024] Shu Ern MCC: you need to check the database
[11:20, 05/07/2024] Shu Ern MCC: this is arif enquiry to answer snekku question
[11:20, 05/07/2024] Shu Ern MCC: nothing related to report

#5 Updated by Rashdan Hussin about 1 month ago

  • Status changed from Escalated to Level 3 to Pending Client Verification

#6 Updated by Rashdan Hussin about 1 month ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 0 to 100
  • Type set to Support Request
  • Resolution updated (diff)

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