Production Ticket(ST) #11576
SNEKKU - CN/23/006784 is not capture in system
Start date:
29/04/2024
Due date:
02/05/2024
% Done:
90%
Estimated time:
Job Remark:
Ticket Logged Date:
29/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/04/2024
SLA Delivery:
02/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
CN is created in the previous system
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- @Azhar MCC hi, can help to check for customer 1R405, has one CN/23/006784 is not capture in system. And why this happen?
- 1R405 pasaraya econjaya(machang) sb
History
#1 Updated by Rashdan Hussin 5 months ago
- Assignee changed from Rashdan Hussin to Muhammad Arif
#2 Updated by Muhammad Arif 5 months ago
- Status changed from Assigned To to Support In Progress
Hi @~SK Michelle , as per our called, we still require additional time to further investigate this issue. We will provide you with an update by this Thursday. Thank you
- wait Shan You come back to office on next thursday 2 may 2024
#3 Updated by Muhammad Arif 5 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 90
- Resolution updated (diff)