Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined - Datanory Production - Redmine

Production Ticket(ST) #11573

Doc No For Collection Receipt On Mobile Show Undefined

Added by Rashdan Hussin 5 months ago. Updated 4 months ago.

Status:

Ticket Resolved

Priority:

P3 - Medium

Assignee:

Muhammad Arif

Start date:

27/04/2024

Due date:

05/05/2024

% Done:

50%

Estimated time:

Spent time:

1.00 h

Job Remark:

Ticket Logged Date:

27/04/2024

Ticket No.:

Related Ticket ID:

Type:

Support Request

SLA Initial Response:

27/04/2024

SLA Delivery:

05/05/2024

Esclation Time:

Issue Reoccurance#:

Actual Initial Response:

27/04/2024

Resolution:

1) Simulate the issue by create the collection and share the receipt.
2) Found the Doc No is undefined
3) Escalate to level 3. https://app.clickup.com/t/86ep7ud1w

Root cause: the collection preview does not show the document no as it not yet confirm

Requester ExpectedDeliveryDate:

Delay Justification:

Priority Seq:

Effort (Hour):

External Ticket #:

None

Description

There is issue in display of Doc No in the mobile app when sharing receipt for collection. Here's what's happening:

1. When a collection is created and confirmed in the mobile app, and then share the receipt, the Doc No displayed on the receipt appears as "undefined."

2. However, when users navigate to the summary section and access the same collection, then share the receipt, the Doc No display correct collection number on the receipt.

3. At the web, the collection number is correctly displayed.

Screen_Recording_20240427_124527_Datanory.mp4 (8.5 MB) Screen_Recording_20240427_124527_Datanory.mp4		Rashdan Hussin, 27/04/2024 02:33 PM
Collection_27-04-2024.pdf (56.1 KB) Collection_27-04-2024.pdf		Rashdan Hussin, 27/04/2024 02:33 PM