Production Ticket(ST) #11572
DAILYFRESH - JHB06 cannot log in
Job Remark:
Ticket Logged Date:
27/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
27/04/2024
SLA Delivery:
27/04/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
27/04/2024
Resolution:
1) Simulate by login using JHB06.
2) Cannot replicate the issue.
3) Able to login as JHB06.
Root cause: JHB06 cannot log in
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
History
#1 Updated by Rashdan Hussin 5 months ago
- File ae96e80b-a08c-4917-a658-f60a91ee91b6.jpg ae96e80b-a08c-4917-a658-f60a91ee91b6.jpg added
- File WhatsApp Video 2024-04-27 at 08.24.36.mp4 WhatsApp Video 2024-04-27 at 08.24.36.mp4 added
- Status changed from Assigned To to Support In Progress
As checked, there is no issue
#2 Updated by Rashdan Hussin 5 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 27/04/2024
- Resolution updated (diff)