Production Ticket(ST) #11566
Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
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Ticket Logged Date:
26/04/2024
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26/04/2024
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I ahve checked and tested from my side . there is no issue since customer perform changes the salesman from PNG3--> PNG04, able to see the customer and able to do transation as well. Already reqeusted user to perform download again.
case closed
Root cause- User operational issue.
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Description
Png 3 ke png 4
Yes..please ya urgent. Cause our Salesman cannot load the goods there now.
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin
#4 Updated by Rashdan Hussin 5 months ago
- Status changed from Pending Client Verification to Support In Progress
#5 Updated by Rashdan Hussin 5 months ago
- Status changed from Support In Progress to Pending Client Feedback
#6 Updated by Muhammad Arif 5 months ago
- Assignee changed from Rashdan Hussin to Muhammad Arif
Require Arif to double check with customer
#7 Updated by Muhammad Arif 5 months ago
Hi @~Nana Azira , any update for this one?
#8 Updated by Muhammad Arif 5 months ago
- Status changed from Pending Client Feedback to Ticket Resolved