Production Ticket(ST) #11561
Snekku hi @Azhar13 why user can deduct which invoice paid previous?
Job Remark:
Ticket Logged Date:
25/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
25/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
26/04/2024
Resolution:
Already patched the invoice balance to Rm0.00 where the valus is less than 0. our technical team already fix this issue
Root cause- -Miscalculation engine
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- % Done changed from 0 to 100
#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 26/04/2024