Production Ticket(ST) #11556
Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
Job Remark:
Ticket Logged Date:
25/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
25/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
25/04/2024
Resolution:
the issue has been resolved by technical team and the fixes already released in the current version as. This is due to the data is big. There was correction on MC4
Root cause- bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
As Discuss withe shu ern this could be the data issue
the permanent fixes will be release this afternoon
#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- File WhatsApp Image 2024-04-25 at 14.23.32_f2ea652f.jpg WhatsApp Image 2024-04-25 at 14.23.32_f2ea652f.jpg added
same scenario happen for MC and MC1
Hi @~Leewei, as per our called, currently we are waiting Google Play to approve our application release. We will update u once the release has been approved
#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
http://124.217.245.100:90/redmine/issues/11560
Same issue as above ticket
#5 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 25/04/2024
- Resolution updated (diff)