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Production Ticket(ST) #11551

DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name

Added by Rashdan Hussin 5 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
24/04/2024
Due date:
02/05/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
24/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/04/2024
SLA Delivery:
02/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
24/04/2024
Resolution:

This has been already fixed by technical team
now the inactive customer is not will not be display in the plan route

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the cstmr name. Why ya?
- JHRCS0094
- (JHB03)

This one yesterday report. Already inactive since when not sure.

History

#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Actual Initial Response set to 24/04/2024
  • Resolution updated (diff)

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