Production Ticket(ST) #11547
SUNTORY - Upload route plan from backend
Job Remark:
Ticket Logged Date:
24/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/04/2024
SLA Delivery:
25/04/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
24/04/2024
Resolution:
1) Validate the data in the file provided by client.
2) Manually insert from backend
Root cause: Client request
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Upload route plan from backend
History
#1 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
- Assignee changed from Rashdan Hussin to Muhammad Arif
#2 Updated by Rashdan Hussin 5 months ago
- File Route Plan Import Template - KST.xlsx Route Plan Import Template - KST.xlsx added
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 24/04/2024
- Resolution updated (diff)