Production Ticket(ST) #11531
SNEKKU - remove this as here is approval module
Job Remark:
Ticket Logged Date:
22/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/04/2024
SLA Delivery:
07/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/04/2024
Resolution:
1) Escalate to level 3. https://app.clickup.com/t/86ep6rehu
Root cause: Web running no override mobile running no.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
hi @Azhar MCC please remove this as here is approval module ya
- Remove Pending DO from Sales Order Approval module.
History
#1 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 5 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 22/04/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 5 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 50 to 100
- Resolution updated (diff)
Due to issue where web running no override mobile running no, SO in screenshot was manually patched with status approved in header table, but approval history status was still pending
#4 Updated by Rashdan Hussin 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved