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Production Ticket(ST) #11525

snekku - Hi @Azhar13 why this web got photo, but apps empty ya

Added by Muhammed Azhar Mohamed Maideen 5 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
22/04/2024
Due date:
24/04/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
22/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
23/04/2024
Resolution:

Already insert from txn_new_customer_attachment--> customer_attachment.

Root Cause--> data discrepancies

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2024-04-18 at 19.48.13_98d75918.jpg (37.3 KB) WhatsApp Image 2024-04-18 at 19.48.13_98d75918.jpg Muhammed Azhar Mohamed Maideen, 22/04/2024 12:41 PM
TestCase_photo_snekku.xlsx (10 KB) TestCase_photo_snekku.xlsx Muhammed Azhar Mohamed Maideen, 22/04/2024 06:12 PM
WhatsApp Image 2024-04-23 at 12.18.29_4174c90d.jpg (25.8 KB) WhatsApp Image 2024-04-23 at 12.18.29_4174c90d.jpg Muhammed Azhar Mohamed Maideen, 23/04/2024 12:20 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Due date changed from 23/04/2024 to 24/04/2024
  • Priority changed from P2 - High to P3 - Medium

#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

- Simulation has to be done in trail environment

--> upload photo ( without onbehalf)
-- perform onbehalf and upload photo in which table is inserting
-- check in which table the photo saves in the DB
-- save the image via portal

#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

SELECT
FROM Txn_new_customer_attachment
WHERE filename NOT IN (SELECT filename FROM customer_attachment where org_id ='SNEKKU') AND ORG_ID= 'SNEKKU' order by created_date;
and customer_id ='3281EB96FC5A4F6287A88B9A72F8E452'
select * from customer where customer_id ='3281EB96FC5A4F6287A88B9A72F8E452'
SELECT c.

FROM customer_attachment c
LEFT JOIN Txn_new_customer_attachment nca ON c.filename = nca.filename
WHERE nca.filename IS NULL AND c.ORG_ID= 'snekku';

#5 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

Have to move the photo that is stucked in the txn_newcustomer attachment--> customer_attachment

#6 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

--select * into DMS_EcoSystem_backup_table.dbo.Txn_new_customer_attachment_23042024
--from DMS_EcoSystem.dbo.Txn_new_customer_attachment
--select * into DMS_EcoSystem_backup_table.dbo.customer_attachment_23042024
--from DMS_EcoSystem.dbo.customer_attachment

SELECT filename, new_customer_attachment_id, new_customer_id, ...
FROM Txn_new_customer_attachment
WHERE org_id = 'snekku';

select * from customer_attachment where org_id= 'snekku' and filename in (select filename FROM Txn_new_customer_attachment)

--insert
--insert into customer_attachment
--SELECT * FROM Txn_new_customer_attachment WHERE org_id = 'snekku'

#7 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Assigned To to Support In Progress

#8 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

#9 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 23/04/2024

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