Production Ticket(ST) #11515
Express365 - adjust the address
Job Remark:
Ticket Logged Date:
19/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/04/2024
SLA Delivery:
22/04/2024
Esclation Time:
22/04/2024
Issue Reoccurance#:
Actual Initial Response:
22/04/2024
Resolution:
Problems: billing address is long
Step to simulate the problem: check and escalate to leong
root cause: leong fixed
Current Outcome: the printed document is back to normal
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi morning, I'm from shun lai plt, can you please correct the format for the address in the receipt (compact format), so it's back like before
Hi, may I know when it will be ready?
History
#1 Updated by Alfred Tan 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 5 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 22/04/2024
- Actual Initial Response set to 22/04/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved