Production Ticket(ST) #11499
Daily Fresh- Upload error for sel16
Job Remark:
Ticket Logged Date:
19/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
19/04/2024
Resolution:
Escalted to level 3 and they already fixed the issue.
Root cause- bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Upload error for sel16
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 19/04/2024
- Resolution updated (diff)