Production Ticket(ST) #11498
Goldcrest- unable upload
Job Remark:
Ticket Logged Date:
19/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
19/04/2024
Resolution:
Technical team already solve this issue
root cause- bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- File WhatsApp Image 2024-04-19 at 15.25.05_f1f9e90d.jpg WhatsApp Image 2024-04-19 at 15.25.05_f1f9e90d.jpg added
- Due date changed from 19/04/2024 to 21/04/2024
- Priority changed from P1 - Critical to P2 - High
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 19/04/2024
- Resolution updated (diff)