Production Ticket(ST) #11497
SNEKKU - Hi @Azhar13 Why this acc not in list?
Job Remark:
Ticket Logged Date:
19/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/04/2024
SLA Delivery:
23/04/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
19/04/2024
Resolution:
1) Try simulate by login as pic, MO. Cannot replicate the issue.
2) User reply ok already.
Root cause: Not able to find root cause.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
Handover to Rashdan
_ change shift over
#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin
#3 Updated by Rashdan Hussin 5 months ago
- Subject changed from Snekku- Hi @Azhar13 Why this acc not in list? to SNEKKU - Hi @Azhar13 Why this acc not in list?
- Due date changed from 22/04/2024 to 23/04/2024
- Type set to Support Request
- SLA Delivery set to 23/04/2024
#4 Updated by Rashdan Hussin 5 months ago
- Status changed from Assigned To to Support In Progress
#5 Updated by Rashdan Hussin 5 months ago
- File 5010f8af-ae1c-499c-9920-f8005d64571d.jpg 5010f8af-ae1c-499c-9920-f8005d64571d.jpg added
- Status changed from Support In Progress to Pending Client Feedback
- % Done changed from 0 to 50
Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Please refer ss attached and let me know if the customer still not in the list
#6 Updated by Rashdan Hussin 5 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- % Done changed from 50 to 100
- Actual Initial Response set to 19/04/2024
- Resolution updated (diff)