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Production Ticket(ST) #11485

snekku - Hi morning, may I know why some of transaction not show cheque date ?

Added by Muhammed Azhar Mohamed Maideen 5 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
18/04/2024
Due date:
22/04/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
18/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
18/04/2024
Resolution:

There are two types of cheques: P/D Cheque and Cheque. Currently, only the 'Cheque' type is being captured, which is why it does not appear in the list. This issue has already been escalated to the technical team for resolution."
root cause- bug

https://app.clickup.com/t/86ep577et

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

SELECT *
FROM txn_mobile_collection_header th
INNER JOIN txn_mobile_collection_detail td ON th.col_id = td.col_id
WHERE td.doc_type IN ('P/D Cheque', 'Cheque') AND th.sync_date IS NULL AND th.temporary_receipt IS NULL
ORDER BY th.created_date DESC;

select * from member where org_id= 'snekku'
-----------------------------------------

script from store procedure

exec sp_executesql N'web_spTxnCollectionApprovalDataRetriveList @org_id, @member_id, @module',N'@org_id nvarchar(6),@member_id nvarchar(12),@module nvarchar(4000)',

@org_id=N'SNEKKU',@member_id=N'SNEKKU-admin',@module=N''
----------------------------------------------------

https://app.clickup.com/t/86ep577et

#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Escalated to Level 3 to Pending Client Verification

#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 18/04/2024

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