Production Ticket(ST) #11460
Snekku- Hi @Azhar13 How long will disapper if not upload photo?
Job Remark:
Ticket Logged Date:
16/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
16/04/2024
SLA Delivery:
Esclation Time:
16/04/2024
Issue Reoccurance#:
Actual Initial Response:
16/04/2024
Resolution:
1) Verify the photo status if the user not upload.
Root cause: Client enquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17
after version 3.2.17 all the photo with Url www.datanory.com.my is filter out during upload therefore no pending upload show
that is the root cause
to prevent this issue they have to upload simultaneously when the upload the transaction right
Have simulate the issue: new version vs old version to compare
#2 Updated by Rashdan Hussin 5 months ago
- Project changed from Datanory to Datanory - SNEKKU
- Status changed from Assigned To to Support In Progress
#3 Updated by Rashdan Hussin 5 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Type set to Support Request
- Esclation Time set to 16/04/2024
- Actual Initial Response set to 16/04/2024
- Resolution updated (diff)