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Production Ticket(ST) #11442

Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?

Added by Muhammed Azhar Mohamed Maideen 6 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
12/04/2024
Due date:
15/04/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
12/04/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
12/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
15/04/2024
Resolution:

Techncical team already fix the issue. the reason the status invoiced is shown because there was a duplication last week for MC6 it is already fixed.

root cause- user enquiry

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Subject changed from Snekku- to Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?

#2 Updated by Muhammad Arif 5 months ago

  • Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen

pass back to Azhar, not enough time to check. please check with Rashdan

#3 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Assigned To to Support In Progress

#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • Resolution updated (diff)

#5 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to User Enquiry & Clarification
  • Actual Initial Response set to 15/04/2024

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