Production Ticket(ST) #11438
SNEKKU - These paid ya, but still in invoice history
Job Remark:
Ticket Logged Date:
10/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/04/2024
SLA Delivery:
17/04/2024
Esclation Time:
12/04/2024
Issue Reoccurance#:
Actual Initial Response:
10/04/2024
Resolution:
1) Check the type of invoice suppose to be displayed in Invoice History page in mobile.
2) Confirm with shu ern.
Root cause: Invoice History page show outstanding invoice and invoice for past two months.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- There are paid invoices still shown in Invoice History page in mobile
History
#1 Updated by Rashdan Hussin 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 6 months ago
- User: MN5
- Customer: 5P503
#3 Updated by Rashdan Hussin 6 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Esclation Time set to 12/04/2024
- Actual Initial Response set to 10/04/2024
- Resolution updated (diff)
#4 Updated by Rashdan Hussin 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100