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Production Ticket(ST) #11437

SNEKKU - Unable scroll up ya

Added by Rashdan Hussin 6 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Rashdan Hussin
Start date:
10/04/2024
Due date:
17/04/2024
% Done:

100%

Estimated time:
Spent time:
2.00 h
Job Remark:
Ticket Logged Date:
10/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/04/2024
SLA Delivery:
17/04/2024
Esclation Time:
16/04/2024
Issue Reoccurance#:
Actual Initial Response:
10/04/2024
Resolution:

1) Do simulation on this issue.
2) Open Sales Order History page in mobile and try scroll up. Cannot scroll.
3) Escalate to level 3. https://app.clickup.com/t/86ep372p1
4) Release new version, v3.2.17.13

Root cause: Cannot scroll the page.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

- User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile

WhatsApp Video 2024-04-10 at 13.34.37.mp4 (1.54 MB) WhatsApp Video 2024-04-10 at 13.34.37.mp4 Rashdan Hussin, 10/04/2024 03:22 PM

History

#2 Updated by Rashdan Hussin 6 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Rashdan Hussin 6 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50
  • Actual Initial Response set to 10/04/2024
  • Resolution updated (diff)

Ticket in clickup:
Sales Order History: color code & scrolling

#4 Updated by Rashdan Hussin 5 months ago

  • Status changed from Escalated to Level 3 to Pending Client Verification
  • % Done changed from 50 to 90
  • Esclation Time set to 16/04/2024
  • Resolution updated (diff)

#5 Updated by Rashdan Hussin 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

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