Production Ticket(ST) #11435
hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
Start date:
09/04/2024
Due date:
12/04/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
09/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/04/2024
SLA Delivery:
Esclation Time:
09/04/2024
Issue Reoccurance#:
Actual Initial Response:
09/04/2024
Resolution:
1) Do simulation
2) Cannot replicate the issue
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- File WhatsApp Video 2024-04-09 at 17.02.23_d19f7833.mp4 WhatsApp Video 2024-04-09 at 17.02.23_d19f7833.mp4 added
As we checked from our side we are able to do Check inand check out
#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Support In Progress to Pending Client Feedback
hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfully. Could you please try again and let us know if the issue persists?
If the problem continues to persist, please provide us with further details or steps to replicate the issue accurately. This will assist us in better understanding and resolving the issue effectively. Thank you
Asked client to verify again and requested client to record if the problem is still persist
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
Handover to rashdan
#5 Updated by Rashdan Hussin 6 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin
- % Done changed from 0 to 50
- Could you please provide an update on whether MC0 is still unable to check in?
#6 Updated by Rashdan Hussin 6 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- % Done changed from 50 to 100
- Type set to Support Request
- Esclation Time set to 09/04/2024
- Actual Initial Response set to 09/04/2024
- Resolution updated (diff)