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Production Ticket(ST) #11433

Server Backup Failure

Added by Rashdan Hussin 6 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P1 - Critical
Assignee:
Start date:
09/04/2024
Due date:
09/04/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
09/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/04/2024
SLA Delivery:
09/04/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Kindly do checking for our Test Server and Demo Server

Test Server
Last daily backup: 7/4/2024
Last weekly backup: 6/4/2024

Demo Server
Last daily backup: 4/4/2024
Last weekly backup: 24/3/2024

Screenshot 2024-04-09 113832.png (125 KB) Screenshot 2024-04-09 113832.png Rashdan Hussin, 09/04/2024 11:38 AM

History

#1 Updated by Muhammad Arif 6 months ago

  • Status changed from Pending Task Assignment to Assigned To

#2 Updated by Muhammad Arif 6 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 6 months ago

  • Status changed from Support In Progress to Pending Client Verification

Hi Rashdan, for test server, its due to the disk full, kindly proceed todo housekeeping.

For demo server, backup is up already

#4 Updated by Muhammad Arif 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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