Production Ticket(ST) #11410
Snekku - Done, but help to remove which photo show this can? (no urgent)
Job Remark:
Ticket Logged Date:
08/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
21/04/2024
Resolution:
already perform deletion that customer attachment that have link is shown in admin portal but could not load it
Root cause- User enquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Subject changed from Snekku - remove the image in the web portal to Snekku - Done, but help to remove which photo show this can? (no urgent)
#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- File Snekku_filename.xlsx Snekku_filename.xlsx added
- File Second_100check file.bat Second_100check file.bat added
- File First_100check file - .bat First_100check file - .bat added
Currently Running the script to check either the images found or not
#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- File Snekku_filename.7z Snekku_filename.7z added
- File Snekku_filename.xlsx Snekku_filename.xlsx added
This is WIP the batch file already patched Have to run and check again
#4 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Assigned To to Support In Progress
#5 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Status changed from Support In Progress to Escalate to 2nd Level Support
The batch script is not correct From my side
Has to come with different solution
based on the database
there are 900 customer attachement in the table
To do :
import all 900 customer attachment that is not exist in the excel file
- then Has to run script that customer if is Not in the customer attachment
put them in the excel file and provide to customer
have to come up with new script to filter the customer attachment that is not exist
#6 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- Due date changed from 15/04/2024 to 17/04/2024
#7 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- File Snekku_report_finalised.xlsx Snekku_report_finalised.xlsx added
- File Snekku_file_log.xlsx Snekku_file_log.xlsx added
- Status changed from Escalate to 2nd Level Support to Pending Client Verification
- Resolution updated (diff)
#8 Updated by Muhammed Azhar Mohamed Maideen 5 months ago
- File Snekku_filename.xlsx Snekku_filename.xlsx added
- File Snekku_report.xlsx Snekku_report.xlsx added
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 21/04/2024