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Production Ticket(ST) #11396

Hi @~Azhar13 Please assist as collection cannot approve due to invoice amt cannot 0, but those 0 is not yet pay

Added by Muhammad Arif 6 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Start date:
07/04/2024
Due date:
08/04/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
07/04/2024
SLA Delivery:
08/04/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
07/04/2024
Resolution:

escalated to L3: https://app.clickup.com/t/86ep2get2

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

7/4/2024: Hi @~Leewei, Need to 'Delete' invoice with '0.00' web paid amount from the list
7/4/2024: Hi @Arif Ibrahim but trial version not need, and this troublesome

History

#1 Updated by Muhammad Arif 6 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammad Arif 6 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#3 Updated by Muhammad Arif 5 months ago

  • Status changed from Escalated to Level 3 to Ticket Resolved

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