Production Ticket(ST) #11383
NIBOU - when she open the report some photo can't show
Start date:
05/04/2024
Due date:
12/04/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
05/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/04/2024
SLA Delivery:
12/04/2024
Esclation Time:
09/04/2024
Issue Reoccurance#:
Actual Initial Response:
05/04/2024
Resolution:
Client refuse to proceed
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- can you help me check what's this issue?
- Rashdan, Nibou report this issues when she open the report some photo can't show
- Photo transaction report
- Jowin, Jowin123, Nibou
History
#1 Updated by Rashdan Hussin 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 6 months ago
- File 09e7a7cd-188d-4bd9-92e9-72ca5eceff9d.jpg 09e7a7cd-188d-4bd9-92e9-72ca5eceff9d.jpg added
- Status changed from Support In Progress to Pending Client Feedback
- % Done changed from 0 to 50
- louise. that photo was corrupted during upload. so the file cannot be read
- Maybe can ask user if he still have the photo in his gallery, give to us
- We try assist to upload manually
#3 Updated by Rashdan Hussin 6 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- % Done changed from 50 to 100
- Esclation Time set to 09/04/2024
- Actual Initial Response set to 05/04/2024
- Resolution updated (diff)