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Production Ticket(ST) #11380

Prima Asia- Sql Accounting Running Slow

Added by Muhammed Azhar Mohamed Maideen 6 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
05/04/2024
Due date:
09/04/2024
% Done:

0%

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Ticket Logged Date:
05/04/2024
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SLA Initial Response:
05/04/2024
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History

#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

Prima Asia raised an escalation regarding slow performance. After conducting my simulation, I checked the task manager, and it appears that the memory usage is normal at 80%. Despite this, the root cause of the issue could not be identified. This ticket has already been handed over to Arif for further investigation to determine the underlying cause.

#2 Updated by Muhammad Arif 6 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 6 months ago

  • Status changed from Support In Progress to Pending Client Verification

#4 Updated by Muhammad Arif 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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