Production Ticket(ST) #11379
DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
1) Check the stock request report and stock request item report
2) Check the sp_rpt_stock_request_item_report
3) We found that the Stock Request Item Report currently only displays approved requests. This is because there is a hard coded condition set to display only approved requests in the stored procedure
4) Escalate to level 3. https://app.clickup.com/t/86ep1t4bv
Root cause: Stock Request Item Report only displays approved requests
None
Description
- in stock request report we can see all the 5 JHR route
- but when supply chain wants to confirm the order, only JHR03 appear
- the other 4 route order can't be seen
- affected JHR 05, 06, 07, 09 and KJG 06
- for both request ETA date 8/4 and 9/4
- Stock request items report do not have certain route orders
- supply chain just need to confirm the order by salesman and pass to production
History
#1 Updated by Rashdan Hussin 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 6 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 6 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 0 to 90
- Esclation Time set to 05/04/2024
- Actual Initial Response set to 05/04/2024
#4 Updated by Rashdan Hussin 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100