Production Ticket(ST) #11373
snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
Job Remark:
Ticket Logged Date:
04/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
04/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/04/2024
Resolution:
delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data
user performr re-download, and the route was appeared case closed
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- File april_lat.xlsx april_lat.xlsx added
- Status changed from Assigned To to Support In Progress
- Assignee changed from Muhammed Azhar Mohamed Maideen to Goy Chong Yu
- Priority changed from P2 - High to P1 - Critical
#2 Updated by Goy Chong Yu 6 months ago
delete the route plan data for org_id=snekku and year=2024 and month=4 then reload the data
#3 Updated by Goy Chong Yu 6 months ago
- Assignee changed from Goy Chong Yu to Muhammed Azhar Mohamed Maideen
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 05/04/2024
- Resolution updated (diff)
this was assisted by chong yu and the route plan was updated casd closed
#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Priority changed from P1 - Critical to P2 - High