Production Ticket(ST) #11363
Backup Storage Almost Full
Start date:
03/04/2024
Due date:
04/04/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
03/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
03/04/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
Expend drive for datanory and optimize housekeeping for julies.
Root cause : Backup size increased and housekeeping error in SQL maintenance plan
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi Afiq,
We need attention to an issue regarding our backup storage. As of my latest review, the backup storage is nearly reaching its maximum capacity.
Server: Datanory.
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 6 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Resolution updated (diff)