Production Ticket(ST) #11360
PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
Start date:
03/04/2024
Due date:
04/04/2024
% Done:
0%
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Ticket Logged Date:
03/04/2024
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SLA Initial Response:
03/04/2024
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Root Cause: the engine selected the base UOM price (which is the lower UOM) in SQL Accounting, but upon updating at Datanory database, it incorrectly treated this price as the higher UOM price.
Fixed: Shan You has fixed the issue by modify the calculation logic.
Requester ExpectedDeliveryDate:
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None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Project changed from Datanory - TSH to Datanory - PRIMAASIA
- Subject changed from TSH- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how to PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
#2 Updated by Muhammad Arif 6 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammad Arif 6 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#4 Updated by Muhammad Arif 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved