Production Ticket(ST) #11345
Express365 - CR on printed document
Job Remark:
Ticket Logged Date:
01/04/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/04/2024
SLA Delivery:
05/04/2024
Esclation Time:
02/04/2024
Issue Reoccurance#:
Actual Initial Response:
02/04/2024
Resolution:
inform user this is required CR
root cause: features Request
lastly, we talk to leong make it free because just update the bank account. no need fees of charge
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
i am changing my payment terms description as we just change bank account number. however, upon creating new invoice, the footer still show the old bank account. may i know how should i deal on this?
this is the new invoice i created, the description here is already reflect the new account
but upon printing, it still show old bank account
History
#1 Updated by Alfred Tan 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 6 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 02/04/2024
- Actual Initial Response set to 02/04/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 6 months ago
- % Done changed from 50 to 100
- Resolution updated (diff)
#4 Updated by Alfred Tan 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved