Production Ticket(ST) #11324
Express365 - Cannot Open the DO module
Job Remark:
Ticket Logged Date:
29/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/03/2024
SLA Delivery:
01/04/2024
Esclation Time:
29/03/2024
Issue Reoccurance#:
Actual Initial Response:
29/03/2024
Resolution:
The root cause due to user key in the speial characters
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hello sir
Can you check for me
When i want open DO nothing happen
History
#1 Updated by Alfred Tan 6 months ago
- Status changed from Assigned To to Support In Progress
Thanks for bringing it to our notice. We will get this checked and get back to you soon.
yesterday this page can work?
Hexa-Classics Sdn Bhd
may you share us the user login to check on this?
#2 Updated by Alfred Tan 6 months ago
- Status changed from Support In Progress to Escalated to 3rd Party
- Esclation Time set to 29/03/2024
- Actual Initial Response set to 29/03/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 6 months ago
#4 Updated by Alfred Tan 6 months ago
- Status changed from Escalated to 3rd Party to Pending Client Verification
- % Done changed from 20 to 100
- Resolution updated (diff)
#5 Updated by Alfred Tan 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved