Production Ticket(ST) #11311
Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
Job Remark:
Ticket Logged Date:
27/03/2024
Ticket No.:
Related Ticket ID:
Type:
Front-End Issue
SLA Initial Response:
27/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/04/2024
Resolution:
Technical team has been fix this escalation and now the description able to look fully
Root cause- feature enhancement
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
This ticket is in pending deployment.
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- File Discount.png Discount.png added
As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment
#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Due date changed from 29/03/2024 to 10/04/2024
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Escalated to Level 3 to Support In Progress
#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Priority changed from P3 - Medium to P5 - Feature Request
#8 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist thank you.
#9 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Front-End Issue
- Actual Initial Response set to 08/04/2024
- Resolution updated (diff)